If you are experiencing issues with GMAT or EA Official Practice materials purchased from a test prep company or third-party vendor, please review the information below.
Purchases Made Through Third Parties
The Graduate Management Admission Council™ (GMAC™) does not provide refunds, exchanges, or replacement activation codes for products purchased through third-party vendors.
If your purchase was made anywhere other than mba.com, please contact the vendor directly for assistance.
Authenticity and Pricing
GMAC™ does not match pricing or guarantee the authenticity of materials purchased outside of mba.com.
To ensure genuine content and full customer support, we recommend purchasing only through the GMAT Official Prep Store.