Executive Assessment: How Do I Schedule, Reschedule, or Cancel My Appointment?

Scheduling Your Executive Assessment

1. Create an Account/Login
   • Visit the official EA page
   • Click "My Account" and sign in (or register if new)
2. Select Test Mode
   • Choose "Test Center" (in-person) or "Online" (remote proctored)
3. Pick Location & Date
   • For test centers: Use the Pearson VUE locator for real-time availability
   • For online: Select from available time slots (24/7 options)
4. Confirm & Pay
   • Review appointment details
   • Submit payment (USD 350 standard fee)

Rescheduling Your Appointment

• Deadlines:
  • Test Center: You must reschedule at least 48 hours before your exam
  • Online: You must reschedule at least 24 hours before your exam
• Steps:
  1. Log in to your EA account
  2. Navigate to "My Appointments"
  3. Select "Reschedule" and choose a new date/time
  4. Pay any applicable fees (see below)
• Fees:
  • Test Center: USD 50 reschedule fee
  • Online: USD 25 reschedule fee

Cancelling Your Appointment

• Deadlines:
  • Test Center: Cancel at least 48 hours prior for a partial refund
  • Online: Cancel at least 24 hours prior for a partial refund
• Steps:
  1. Log in to your EA account
  2. Go to "My Appointments"
  3. Select "Cancel" and confirm
• Refunds:
  • Refund amounts vary by region; see GMAC's refund policy
  • Refunds are processed within 14 business days

Note:

• Late Changes: Failure to meet deadlines forfeits all fees.
• ID Requirements: Bring a valid government-issued ID matching your registration exactly.

Please refer to Fees & Payment for the most up to date fee information.

If you require further assistance, please contact GMAC Assessments Customer Service for your region.